Customer support
We are aware that the quality support is a foundation of a successful long-term cooperation, therefore a supplementing of our knowledge and information in this field is a permanent process, which we devote an extra attention to.
We try to offer a quick and expert support in the local language. In all of the companies in the Group, departments of an user support are operating. 5 days a week, 8 hours a day their qualified advisers offer you a quality support and a solving both less than more complex problems.
Along with the development of our products also an user electronic documentation in the local language is being supplemented.
With all of our clients, we concluded contracts of maintenance, in which mutual rights and obligations were more accurately described.
You can monitor a status of a solving of your claims live on our web portal.
Call center Globus Marine International:
Phone: +386 (1) 236 10 30
e-mail:
podpora@gmi.si
Contact us and our qualified staff will help you to solve your problem.